Telemarketer - State Farm Agent Team Member
Full Time • Katy, TX
ROLE DESCRIPTION:
As a Telemarketer - State Farm Agent Team Member at Steven Smith - State Farm Agent, you play a pivotal role in driving our agency’s growth through innovative marketing and strategic outreach. Your creative campaigns not only elevate our brand’s presence but also deepen relationships with our valued customers. By leveraging cross-functional initiatives, you’ll amplify the impact of our producers, transform the customer journey, and position our agency as a trusted leader—whether engaging audiences on social media platforms or connecting at local community events.
As a Telemarketer - State Farm Agent Team Member at Steven Smith - State Farm Agent, you play a pivotal role in driving our agency’s growth through innovative marketing and strategic outreach. Your creative campaigns not only elevate our brand’s presence but also deepen relationships with our valued customers. By leveraging cross-functional initiatives, you’ll amplify the impact of our producers, transform the customer journey, and position our agency as a trusted leader—whether engaging audiences on social media platforms or connecting at local community events.
In this role, you’ll champion our team, highlight the benefits of our insurance and financial service offerings, and showcase the positive difference we make in the community. Along the way, you’ll gain invaluable insights and professional development opportunities. If you’re a resourceful, sales-oriented individual ready to make a meaningful impact, we’re excited to welcome you to our team.
RESPONSIBILITIES:
- Proactively reach out to prospective customers through outbound calls to introduce and promote State Farm insurance products and services.
- Accurately identify and qualify potential leads by gathering essential customer information to support our agents.
- Continuously update your knowledge of State Farm’s diverse insurance products and services to provide informed responses.
- Follow up on marketing-generated or referral leads to schedule appointments and drive engagement.
- Serve as the first point of contact by delivering clear, helpful information and addressing initial customer inquiries about insurance options.
- Maintain meticulous records of prospect interactions and update the CRM database to ensure accurate tracking.
- Adhere strictly to State Farm’s communication guidelines and compliance standards in all customer interactions.
- Generate regular performance reports detailing call volumes, lead conversion, and appointment setting outcomes.
QUALIFICATIONS:
- Proven experience in telemarketing or sales, ideally within the insurance industry.
- Excellent verbal communication and persuasive skills, complemented by proficiency with CRM tools.
- A foundational understanding of insurance products or a strong eagerness to learn quickly.
- Resilience and a positive attitude when facing rejection, maintaining motivation to achieve goals.
- Strong organizational skills with the ability to manage multiple leads efficiently.
- Professionalism and courtesy in all telephone communications.
- A results-driven mindset, committed to contributing to the agency’s ongoing success.
Compensación: $50,000.00 - $80,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Katy, TX and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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